MESSAGES 

If you have questions or concerns you may leave a message for us here (on the glasswing organics website) via the chat box (located at the bottom of the home page) it is the quickest way to reach our team. Because I sell on multiple platforms, it is best if you message me on the platform you ordered from. This allows me to assist you in a timely manner. Please do not send messages via social media for order issues. 

​Please allow 1-2 business days for a response to your message. My usual response time is within 24 hours but my business days are Monday-Friday. I do not usually answer messages over the weekend. Sometimes things may happen outside of my control and it may take a day or so longer. I DO answer ALL of my customer messages. I set aside time each day (usually early in the morning) to attend to messages. Many answers to your questions are located under the product listing. I write very detailed information about each product I sell. Please read all the information about the products before you send a message. This helps save time for both of us.

I hope all of this information is very helpful with your purchasing decisions. I love all of my customers and I will continue to provide you with high quality products with the quickest shipping and the absolute best Customer Service.

Thank you for being my customer and helping my small business grow.

Sending you all so much love & light