Refund and Return Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return the item for store credit only. Please see below for more information on our return policy.

Returns

All returns must be postmarked within 7 days of the purchase date. All returned items must be in new and unused conditions, with all original tags and labels attached. (please remember to return an item you must have first spoken with customer service for approval)

return process

If an item arrives damaged, please let me know within seven days, and I will ship a replacement item to you. Sending photos of a damaged item/package helps me improve any shipping issues and is greatly appreciated.

To return an item, place the item securely in its original packaging and mail your return to the following address:

ATTN: Glasswing Organics Returns

26797 Hanna Road 

Building 4, Suite D6

Oak Ridge North, TX 77385

(customer is responsible for shipping cost)

refunds

All sales are final unless an error occurred on behalf of GlassWing Organics.

No returns (unless otherwise discussed with Glasswing Organics customer service) will be accepted or discounts will be provided.

have questions?

If you have any questions or concerns regarding our return policy, please email us at:

Email: customerservice@glasswingorganics.com